Olikka have matured the back-end operating platform for our AI powered Digital Enterprise Assistants(Bots). The new beautiful dashboard provides a clear visual representation of real time stats, insights and reports.
There has been a real need to provide customers an improved experience for managing and understanding the ways in which the Olikka bots improve engagement and interact with end users. The new dashboard provides stats on how the bot is performing and engaging as well as providing stats on the most asked questions and which questions the bot might of struggled answering. Customers can then address the areas of knowledge void easily and quickly.
The new platform will keep evolving on the back of customer feedback, and we are already adding more and more features. Contact Olikka today if you’d like to know more.