Modern Desktop Enablement

The goal was to minimise reliance on IT-driven traditional standard operating environment desktop deployments. This was achieved by enabling users with the tools and knowledge to self-service the onboarding of their new devices into their environment without contacting IT.

Challenge

The client required an intuitive end user-driven modern desktop enablement experience for their staff. The goal was to minimise reliance on IT-driven traditional standard operating environment desktop deployments. This was achieved by enabling users with the tools and knowledge to self-service the onboarding of their new devices into their environment without contacting IT.

Outcome

Olikka implemented its Modern Desktop Enablement Solution. It simplifies device management and delivers a better user experience. It also allows for different devices approaches such as BYOD (Bring your own device). Clients who opt for this solution reduce their infrastructure cost and rediscover effective ways to maximise their existing investments.

The first step is planning and design. Olikka provided technical and consulting support which focused on the current end user computing environment. Once the client approved the solution design, the team proceeded to build the platform. This included the configuration of ConfigMgr, Intune and Azure AD tenant that would enable self-service onboarding on up to two supported Microsoft Surface hardware models.

Olikka’s solution leveraged Windows Autopilot for onboarding. ConfigMgr will enable applications deployment post-onboarding. Olikka also delivered a group policy for ongoing management.

The final stage was the delivery of the solution, which included a pilot run for 25 users. The service transition process included fine-tuning after initial feedback and turnover of a configuration setting document.


Previous story

NEXT story

Group 4 Created with Sketch.

Ready to get started in you Cloud Cost Management Journey?

Get in Touch