Self Service Hub

Empower your people to get the support they need without burdening your service desk.
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Solution Overview

Self Service Hub introduces a modern, intelligent way to your people to interact with your corporate systems. It accelerates resolution time for users, while simultaneously easing the burden on support staff

Enhances your current processes

Self Service Hub integrates with your current business and IT processes. It automatically logs IT tickets, resolves users issues, or escalates as needed.

Extends your IT Services

Deploy multiple hubs to extend the reach of your IT services in your business. From branch offices, remote locations or alongside your service desk, hubs reduce call wait times and offload inbound calls.

Running in weeks not months

Implementation is easy – we identify your top 10 IT requests; train Self Service Hub; and integrate with your existing systems. All of this typically takes weeks not months. And when you’re ready to deploy additional hubs, it’s easy to plug in and go.

Solutions Overview

Self Service Hub introduces a modern, intelligent way to your people to interact with your corporate systems. It accelerates resolution time for users, while simultaneously easing the burden on support staff

Enhances your current processes

Self Service Hub integrates with your current business and IT processes. It automatically logs IT tickets, resolves users issues, or escalates as needed.

Extends your IT Services

Deploy multiple hubs to extend the reach of your IT services in your business. From branch offices, remote locations or alongside your service desk, hubs reduce call wait times and offload inbound calls.

Running in weeks not months

Implementation is easy – we identify your top 10 IT requests; train Self Service Hub; and integrate with your existing systems. All of this typically takes weeks not months. And when you’re ready to deploy additional hubs, it’s easy to plug in and go.

Solution Overview

Self Service Hub introduces a modern, intelligent way to your people to interact with your corporate systems. It accelerates resolution time for users, while simultaneously easing the burden on support staff

Enhances your current processes

Self Service Hub integrates with your current business and IT processes. It automatically logs IT tickets, resolves users issues, or escalates as needed.

Extends your IT Services

Deploy multiple hubs to extend the reach of your IT services in your business. From branch offices, remote locations or alongside your service desk, hubs reduce call wait times and offload inbound calls.

Running in weeks not months

Implementation is easy – we identify your top 10 IT requests; train Self Service Hub; and integrate with your existing systems. All of this typically takes weeks not months. And when you’re ready to deploy additional hubs, it’s easy to plug in and go.

Solution Options

Self Service Hub Integration

The Self Service Hub easily integrates into any environment, and a range of existing systems including Amazon WorkSpaces, ServiceNow, Remedy, Jira and Confluence.

Includes:
  • Map out top 10 IT requests to the service desk
  • Build automation to service top 10 IT requests
  • Integrate into existing ITSM toolks such as Service Now or Remedy
  • Educate Service Desk staff to train and add further skills

Solutions Options

Solution Options

Solution Outcomes

  • Empower users with an intuitive self service experience
  • Reduce the burden on your service desk staff
  • Easily integrate with your existing systems

  • Modernise and future proof your applications
  • Deploy new releases in less time
  • Increase availability and performance
  • Reduce Total Cost of Ownership for your applications

Solution Outcomes

  • Empower users with an intuitive self service experience
  • Reduce the burden on your service desk staff
  • Easily integrate with your existing systems

Lets chat about Self Service Hub

Get in Touch